| A
reliable
company… |
|
NER-SOINS
Inc. is a private company founded in Laval, Quebec.
It began its activities on June 1st 2000. Our caregiver
agency specializes in home health care services, elderly
care and in temporary staff services for local social
service organizations, hospitals and retirement homes.
|
| Our
MISSION is to offer and provide home health
care services and personalized caregiver support services,
adapted to the specific needs of patients in both the
private and public sectors.
Our GOAL is to offer high
quality personal home care services, and to provide
professional, confidential, dynamic health care, meeting
the needs of the population.
|
|
 |
Our VALUES are the respect, well-being
and dignity of the person receiving our personal home health
care services. We teach these values to all our employees.
Our OBJECTIVES are: to be concerned with the health
and the well-being of the patients.
- To ensure a follow-up of the rendered services.
- To maintain a high level of integrity, honesty and confidentiality.
- To be innovative in the activities which we offer.
- To offer adapted services to each individual.
- To respond to the needs of the community.
AWARDS
Since its foundation, the company has been recognized with
many awards;
- Ener-Soins was a participant in the “Concours Quebecois
en Entrepreneurship, Edition Laval 2000-2001”. The
agency was awarded the second prize, for a company start-up
in the services category, as well as the “Coup de
cœur” prize from the Local Development Center.
- The agency was also amongst the finalists in the following
categories at the prestigious “Concours Dunamis, Edition
2002”,
- Customer service.
- “Femme & Compagnie”, awarded jointly
by the Laval Chamber of Commerce and Industry, and by
Quebec Businesswomen Network, Laval chapter.
MANAGEMENT TEAM
Solange
Fleury: President and General Manager
Mrs. Fleury is a Registered Nurse, and a graduate from
the Université de Montréal. For over fourteen
years, she worked in many managerial positions in several
public health establishments. She was also responsible
for the care unit of a private retirement home for a
six year period with about 400 residents.
Mrs. Fleury is an active member of
“l’Ordre des Infirmiers et Infirmières
du Québec”, and of the Laval Chamber of
Commerce and Industry where she is involved in a committee
on micro-enterprises.
|
|
 |
She was selected by the Regional Health and
Social Services office to be a member of the population’s
forum, to be held in Laval.
She was also chosen by the CLSC Marigot to be a board member.
During her career, Mrs. Fleury was involved
in many health fields. She is able to train and direct her
nurses towards either home care or hospital services. She
is attentive and remains available in order to answer any
questions coming from her employees. She ensures that each
employee is happy and satisfied to work with Ener-Soins Inc.
Jean Nové:
Administrative Assistant and Personnel Manager.
Mr. Nové has worked for over 25 years in the
hospitality industry including 15 years in management
positions.
He was appointed to the position of Regional Training
and Human Resources Manager, Eastern Canada, by a
large U.S. hotel chain.
Thereafter, he managed retirement homes in Montreal
and Quebec.
|
|
 |
He is a member of the educational committee
of the Sir Wilfrid Laurier school board.
TESTIMONIALS
CLIENT TESTIMONIALS
From a client whose
father was diagnosed with Alzheimer’s disease:
I would like to thank all those who contributed to the
care of my father. I want to emphasize their kindness, their
cooperation and their devotion. Thank you,
- N. Dumontet from Laval
From a client with
multiple sclerosis:
A short note to tell you how I am satisfied with the good
care provided by Marie-S. She is devoted, obliging, foresighted,
delightful, and comical, which was appreciated in my situation.
Thank you for having sent her to take care of me.
- G. Desparois from Montréal.
EMPLOYEE TESTIMONIALS
From a certified home
care aide:
Thank you for having entrusted me and allowing me to work
with a wonderful team.
- C. Lamothe from Laval
From a registered
nurse:
The following translates the satisfaction I have been experiencing
in the past months.
Such comfort!
Such satisfaction!
Such a pleasing work environment!
Such an understanding employer!
Such professionalism!
Such team spirit!
Such quality services!
Such availability!
Such flexibility!
Thank you, ENER-SOINS, for allowing me to express my personal
and professional potential while respecting my personal
needs as you do so well with all our clients.
- P. Davidson from St-Jérôme
Dispatcher:
I have worked for Ener-Soins as a dispatcher for a little
more than a year. The management is open to new ideas and
let us take initiative. At Ener-Soins, they understand that
their employees are their main resource and they have a
lot of respect for their availability with regards of their
personal life.
- M. Gélinas from Laval
|